General Artwork Guidelines 

• Acceptable file formats include .ai, .eps, and .pdf, created in Adobe Illustrator.
• Artwork that is placed or linked into documents does not meet requirements.  Please embed all images. 
• See Personalization requirements for orders with copy changes. 
• Artwork should be sized to fit the stated imprint area.

Art Charges

• Artwork that does not meet requirements, or needs modification to ensure a quality imprint, will incur art charges at a rate of $60 (C) per hour, with a minimum of $30 (C). 
• If art charges will be incurred, customer service will notify you prior to setup.
• Image change fee:  $30 (G) per image, per order.  
• Signature redrawing fee:  $40 (G)
• Logo redrawing fee:  $50 (G) and up based on complexity.

Proofs

• No charge for the first two proofs.
• Additional proofs:  $18 (C)
• All edits must be requested in writing, and require reproofing and approval.

Fonts

• Simple, bold sans-serif fonts are recommended.
• Many serif and script fonts contain marks that will not etch properly.
• On orders without copy changes, outline all fonts.
• On orders with copy changes, send artwork in both outline and text formats.  
• See Personalization requirements for instructions on submitting copy changes.
• Art charges will be incurred on an hourly basis for font searching and matching.  

Etching

• Black and white vector artwork is required.  No grayscale or halftones.  
• Artwork should be created with a minimum of 1 point line weight.
• Gaps as well as fills need to be a minimum of 1 point thick.
• Registered trademark symbols may fill in at small sizes.  0.075" diameter works for most materials.  Use 0.15" diameter for glass.
• Small logo details may need to be simplified or enlarged for best results.  
• The smallest etchable sans-serif font is Humnst777 at 9 pt, with a .15 stroke and tracking at 30.
• The smallest etchable serif font is ZapfCalligr BT at 13 pt, with a .15 stroke and tracking at 30.
• Colorfill requires gaps between colors of at least 0.25"

Printing & PMS Matching

• Dye Sublimation
  • Uses heat to transfer dye directly into materials. The resulting imprint is long lasting and durable.
  • Unlike screen print and pad printing, it allows full colors and fine details with no additional costs.
  • One limitation of sublimation is that the color white cannot be printed.
  • Printed colors may vary between orders and are not considered defective.  
  • PMS Colors
    • For the closest possible PMS match per order, a PMS matching charge of $50 (G) must be on your PO.  
    • Even with a PMS matching charge on your order, exact color matches are not guaranteed.
    • Color claims will be resolved at the customer's expense if a spec sample is not requested.    
• Full Color Direct Print
  • Our state of the art UV-LED direct printer creates vibrant full color imprints with exceptional print quality on a wide range of materials and items.
  • White ink is available.
  • For the closest possible PMS match per order, a PMS matching charge of $50 (G) must be on your PO.  Color claims will be resolved at the customer's expense if a PMS matching charge is not on the PO.  Even with a PMS matching charge on your order, exact color matches are not guaranteed.
  • Color claims will be resolved at the customer's expense if a spec sample is not requested.