Customers Who Come Back, and Keep Coming Back
The best measure of our work is that customers stay. Our feedback program reports at an all-time high, and when an independent researcher interviewed our customers, the same themes came up over and over: responsiveness, promises kept, and people who care.
One longtime events customer told us their previous event manager tried a vendor in Portland, Oregon with a similar business model. They came back and said,
"At the end of the day, we just get better service and we get better quality too."
Others put it this way:
- "The trust has always been there; they could honestly be the most important partnership we have."
- "They have such amazing service, customer service that just makes the process so much easier and you want to continue to use them because of it."
- "I have a personalized contact. I know who to get ahold of. She doesn't ever hand me off to anyone else."
- "Five years ago we had this program, can you recreate it? And they've been able to do that."
- "Good people, doing good work."
Print-on-Demand, Held to the Same Standard
The same team, in-house equipment, and SLA standards power our print-on-demand fulfillment program: drop-ship and fulfillment-ready service for distributors and wholesale buyers, with pick, pack, ship, and tracking handled from our Midwest-based POD facility.
Explore the full program on our POD Fulfillment and Wholesale page.