Individual files for each item will not be accepted.
Outlined fonts will not be accepted.
If you have questions, please talk to us before setting up your file to avoid rework.
Only use fonts that you have a TrueType format font file available for. If we do not have the font, we will request the font file. If you do not have it, we will have to change to a font that we have available.
Frequently Asked Questions:
Is there a repeat setup charge?
No! Reorders are easy! As long as the only change is the personalization text, there is no setup or repeat setup.
How do I get a new program started?
Please send us the following:
the logo in vector .EPS format
a spreadsheet with the copy changes
for an example, please see: https://www.exquisiteimagesllc.com/personalization.htm
1 example layout showing the position of the logo and text
a PO that includes the name and size of the font you'd like us to use. If we don't have it available, we'll let you know what we have that is close.
We'll send you an order acknowledgment and proof of each individual badge.
I like to proof everything with my customer before I send in the order. Can I send you a file with all the badges laid out and ready to go?
Due to the time required to import individual files, reformat artwork colors, sizes, and bleeds to make it print-ready, etc, we are asking clients to provide copy changes in text-only format for all reorders, rather than individual files.
All we need is a list of names in a format that we can copy/paste, such as the body of an email, or an Excel sheet for more than 20 badges.